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A: Please check with us before your order, because we are factory with limit in stcok and some hot item sell faster.

Q2: Can I pay with my credit card? Or Paypal?

A: Yes, most credit cards can be used in Aliexpress, but it’s better to consult Aliexpress customer services before payment. about Paypal, under normal circumstances, Paypal is not acceptable in Aliexpress, please pay be T/T or Western Union instead. For some other reasons, if you persist with Paypal, you are supposed to pay the commission.

Q3: Why does YARD only accept DHL and FEDEX? Can I choose EMS, China Post Air Mail or other cheaper freight?

A: Sorry, China Post Air Mail only receive the package under 2kg and EMS only accept one-piece below 25KG. How ever our product is more than 20KG per piece.

Q4: Why not use DHL to Russia?

A: Because customs clearance in Russia is so complex that it may easily lead to clearance unsuccessful or return goods. We advise SPRS, which is a special logistics channels from China to Russia. What’s more, it’s safe and fast to customs clearance.

Q5: The real arrive time and the time YARD told us is not the same, why?

A: The time is announced by the courier company and there are may factors affecting it. Such as row warehouse, weather, customs clearance, etc.

Q6: What is the customs clearance? Why I need to pay the important taxes?

A: Clearance operation is the product you buy an import program, under the lows of the local country customs regulation. Pay certain import tariffs, by different rules and local customs value of different products to collect. Buyer should pay the customs tariff to local custom directly.

Q7: What is included for free shipping? Do we need to pay additional import duties?

A: It only contains the price of goods and shipping. The customs in your own country is responsible for import duties. So you need pay the tax to the local country, not to us.

Q8: Can you help me to declare very low value so we could pay less tax in this case?

A: Yes, we are very glad to help you save money and will reduce the amount of reporting appropriately. But the value can’t be too low, which may lead to inspection of goods and detention of cargo. It’s an advance statement that we are not responsible in this case.

Q9: What are include in the package? PE balls conclude?

A: There are blower, ground stakes pack, carrying bag, repair kit and instructions, water tubes for water slides. You need to pay additional cost of PE balls and net bags.

Q10: The commercial items are remarked with free shipping by sea, but why should we pay other additional cost?

A: As normal, the volume and the weight of our commercial product are very large, for this reason, cost is very high by express. Although it need more time to ships by sea, that’s an suitable and cheap way. And our free shipping is in CFR terms. It means you need go to the port and pick it up yourself, and pay the additional fees and tax.